About
Why Nordheim Exists
It started with a simple belief: everyday comfort should never be a luxury. Too many people who spend their days on their feet — healthcare workers, teachers, parents, craftspeople — end up sacrificing their wellbeing simply because they cannot find shoes that combine genuine comfort, durability, and understated style. Nordheim is our answer to that gap.
Inspired by the landscapes of northern Europe — their clarity, their functionality, their honest relationship with nature — we founded Nordheim around one guiding idea: to offer clogs and comfort shoes designed for real life, made with care, and shipped directly from our warehouse in France.
A Real Operation, Rooted in France
Nordheim is not a ghost store. Every order is processed and shipped from our logistics warehouse at 540 Rue Barthélémy Thimonnier, 31670 Labège, in the Occitanie region of France. Each parcel is carefully prepared before it leaves our facility.
Our registered office is located at 2 Place Voltaire, Ivry-sur-Seine 94200, Île-de-France, France. You can reach us at any time by phone at +33 7 45 99 22 25 or by email at support@nordheim.shop.
We currently ship exclusively within metropolitan France, which allows us to control our delivery times, ensure full traceability, and stay close to our customers.
Our Selection
Every model we carry is chosen after rigorous testing. Our clogs and comfort shoes are designed to support the arch, reduce muscle fatigue, and accommodate a wide range of foot shapes. We prioritise breathable materials, non-slip soles, and timeless designs that work across seasons.
Because we do not believe in fast trends, our catalogue remains deliberately focused: a small number of well-mastered products is always better than an overwhelming selection of ordinary ones.
"Every order placed at Nordheim is handled with the same care we would give to a parcel going to a family member. We commit to responding to every message within 24 business hours, to meeting our shipping deadlines, and to processing every return without question. If something goes wrong, we fix it — no conditions, no exceptions."
— The Nordheim TeamHours & Contact
Customer Service: Monday to Friday, 9:00 AM – 6:00 PM (Paris time)
Order Processing: Monday to Friday, excluding public holidays
Phone: +33 7 45 99 22 25
Email: support@nordheim.shop
Address: 2 Place Voltaire, Ivry-sur-Seine 94200, Île-de-France, France
Last updated: April 2025